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Responsible Care Activities[14, DMA]

Kao vigorously implements Responsible Care (RC) activities, which are self-monitoring activities by companies engaged in the chemical industry, to ensure ongoing occupational safety and environmental conservation.

2015 activities
We have established Kao Responsible Care Policy, set targets for the year, and are continuously implementing activities based on an annual plan.
In 2015 we began pursuing a shift to a new system for efficiently sharing our environmental and safety data in the Kao Group. The RC Promotion Office began officially conducting audits of Group companies outside Japan identical to the audits conducted in Japan.
For RC education, employees of the Kao Group in Japan were given training through an online system for the first time, and study materials were provided to Group companies outside Japan in various languages.

Policies/structures

Kao carefully safeguards individuals and the environment at every step of business, from product development to manufacturing, distribution, use and disposal, and part of its mission is to help bring about sustainability in society.
To achieve this objective, we have established the Kao Responsible Care Policy based on the basic elements of the Responsible Care (RC) activities*1 (self-monitoring efforts governing the environment, safety and health set out by the chemical industry). The Kao Group as a whole, including subcontractors, sets targets each year, and implements those activities based on an annual plan.
Specific activities are divided among eight divisions*2 based on their role in the Kao Group in Japan and are implemented with the inclusion of all Group companies outside Japan.
The Responsible Care Promotion Committee is chaired by the head of the Sustainability Department and is composed of 13 members: representatives from the above-mentioned eight divisions, plus four divisions, and the head of the Product Quality Management Division. The RC Promotion Group of the Sustainability Department and Product Quality Management Division serve as the secretariat.

  • *1 Basic elements of RC activities
    Five objectives (environmental conservation, process safety and disaster prevention, occupational safety and health, chemical and product safety, distribution safety) and communication with society
  • *2 Eight promotion divisions
    Head Office Division (Kayabacho Office), Head Office Division (Sumida Office), Chemical Business Division, Kao Professional Services, R&D Division, SCM Division, Sales Division, Logistics Division

RC promotion system

RC promotion system

Annual cycle of RC Activities

Annual cycle of RC Activities

Global

The standardization of RC activities

At the Kao Group RC Promotion Committee held in September, members discuss initiatives to clarify courses of action and strengthen the management system, and deliberate over the Kao Group’s mid-term targets as well as the following year’s numerical targets and activity targets based on the results of the RC Secretariat Audit conducted in August.
At the Global RC Meeting held in October since 2014, the RC Secretariat explains the Kao Group’s mid-term targets and targets for the upcoming year, decided at the Kao Group RC Promotion Commitee, and requests each company to devise its respective targets and plan for the upcoming year. Representatives from each company present the status of their RC activities and share information with the Kao Group.
At the Japan RC Meeting held in December, based on these numerical targets and activity targets for the Kao Group decided at the Kao Group RC Promotion Commitee, RC Promotion Committee members announce their respective division plan for the upcoming year, each of which the committee then discusses. The RC Promotion members convey the deliberation results to their respective divisions, relating the content in detail to their activity units in an effort to improve and enhance RC activities closely connected to each worksite.

The Kao Group RC Promotion Committee meeting was held on October 1, 2015. The RC Secretariat announced the Kao Group’s overall first-half results in relation to 2015 RC targets, and the results of the RC Secretariat Audit. The four promoting divisions* also announced the current state of their promotion activities. Finally, two items were agreed upon for deliberation—adding to the committee rules the ongoing holding of Global RC Meetings to accompany the global rollout of RC in the Kao Group; and the Kao Group’s RC targets for 2016.
The Global RC Meeting was held in Tokyo on October 13 and 14, with attendance by 15 people from 13 companies outside of Japan (up from nine the previous year). The meeting promoted understanding of Kao RC Policy and 2016 targets were confirmed. Participants could observe how RC activities and advice were implemented in other companies, analyze strengths and weaknesses, and share best practices, with the interactive communication leading to enhanced global RC activities.
At the Japan RC Meeting held on December 18, each RC Promotion Committee members announced their 2016 draft plans; the plans were then discussed and approved. The RC Secretariat then reported on the Group’s 2015 environmental and safety record and proposed the formation of the RC promotion structure to boost the effectiveness of each promotion division to coincide with the reorganization, which was then approved.

  • * Four promotion divisions
    R&D Division, Sales Division, Logistics Division, Head Office Division (Kayabacho Office)
Kao Group RC Promotion Committee

Kao Group RC Promotion Committee

Global RC Meeting

Global RC Meeting

Global

Utilization of environmental and safety database

Kao has developed the Environmental & Safety Data Management System (KANCHAN System)* to further reduce both environmental impacts and occupational accidents.
The KANCHAN System automatically calculates Kao’s total GHG emissions and the annual frequency and severity rate of occupational accidents, along with other data-based practical information used to reduce our environmental impacts and eliminate occupational accidents.

We began to shift to a new system that will enable effective sharing of data, aiming for 2017 implementation.

  • * Environmental & Safety Data Management System (KANCHAN System)
    Data shared among the Kao Group under this system includes those related to energy consumption, GHG emissions, soot and dust emissions, water use, wastewater amounts, wastewater concentration measurements, soil and groundwater measurements, amounts of handling, release and transfer of PRTR materials, waste generated, discharged, and final disposed of waste, occupational accident statistics, and traffic accident statistics.

Global

Conducting the RC Secretariat Audit

At Kao, individual divisions in charge of RC promotion conduct a self-check in July, and the RC Secretariat implements an audit of individual divisions in charge of RC promotion in August to determine the progress of RC activities and challenges to be addressed.
These results are reported at the RC Promotion Committee held each September and help formulate the next year’s activity targets.

Between July and September, 2015, the RC Secretariat Audit was conducted at eight promotion divisions* in Japan and 17 companies outside of Japan (an increase of seven from the previous year) using a checklist sheet adhering to the RC code revised in 2014.
In Japan, in meetings with the promotion divisions, various situations were confirmed—the current state of compliance with regulatory requirements and criteria, progress in planning and achievement of numerical targets, etc. Improvements were observed in many areas pointed out in the 2014 audit—in risk assessment, identification of regulatory requirements, and the procedures, criteria and implementation of record-keeping for education and training, etc.
Outside of Japan, in consideration of the impact of safety and environmental factors, the checklist sheet was sent to companies with plants, and a paper audit was conducted of the response results. Particular requests were made concerning the implementation of risk assessments of occupational safety and the drafting of a plan to reduce waste.
The audit results were presented at the RC Promotion Committee meeting held on October 1.

  • * Eight promotion divisions
    Head Office Division (Kayabacho Office), Head Office Division (Sumida Office), Chemical Business Division, Kao Professional Services, R&D Division, SCM Division, Sales Division, Logistics Division
Results of RC Secretariat Audit (2015)
  SCM R&D Business divisions Corporate Division Group companies in Japan*1 Group companies outside Japan*2
No. of questions 154 147 174 395 378 3,002
No. of items requiring continued observation 3 4 2 6 11 -
Average evaluation score
(5-point scale)
4.88 4.95 4.67 4.85 4.66 3.98
  • *1 Group companies in Japan: Kanebo Cosmetics Inc., Kao Customer Marketing Co., Ltd., Kao Transport & Logistics Co., Ltd.
  • *2 Group companies outside Japan: 17 companies (10 in Asia, 7 in Europe and the Americas)

Japan

Implementing continuous RC education

The RC Secretariat and RC promotion staff of the individual divisions in charge of RC promotion regularly provide RC education on the environment, occupational safety and health activities for Kao employees and the staff of its business partners.

In 2015, the RC Secretariat carried out group training 15 times, reaching a total of 214 employees.
Furthermore, to spread education on Kao RC Policy, structures and activities, and to improve employees understanding of these things, an online study program for about 20,000 employees was run from April to August that involved text-based study, proficiency level tests, and questionnaires on basic knowledge of responsible care and Kaos RC activities.
Additionally, study materials in different languages were supplied to 13 group companies outside Japan that participated in the Global RC Meeting. The study program at companies outside Japan is expected to be completed in 2016.

Results of RC Secretariat education (2015)
  SCM R&D Business divisions Corporate Division Group companies in Japan* Total
No. of training sessions 6 1 2 2 4 15
No. of participants 144 11 8 6 45 214
  • * Group companies in Japan: Kanebo Cosmetics Inc., Kao Customer Marketing Co., Ltd., Kao Transport & Logistics Co., Ltd.

Kao receives award from the Japan Chemical Industry Association

Kao received the Outstanding Prize in the ninth Responsible Care Awards organized by the Japan Chemical Industry Association for its earthquake preparedness measures.
The award is recognition for Kaos implementation since 1998 of various plant safety and stable production measures that include earthquake-proofing reinforcement of plant buildings, measures to prevent liquefaction of high-pressure gas equipment and storage tanks for hazardous materials, and measures to prevent leakages in equipment that handles hazardous or toxic materials.
The award is Kaos second consecutive one, following a 2014 award for Kao Customer Marketing Co., Ltd.s community-directed communication activities.

Awards ceremony and award speech

Awards ceremony and award speech

Global

Status of environmental management system certification (ISO 14001, etc.)

Kao has introduced a RC management system in all Kao Group sites, and has also received the ISO 14001 certification and certification from various countries for its plants that manufacture finished products. The percentage of Kao plants that have this certification is 94% (based on total production volume).
The certifications of the nine sites in Japan obtained separately were integrated in 2015 to standardize and upgrade activities. Certification will be integrated at more plants, along with more sites becoming certified in the future.

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